Terms and Conditions

Purchase Terms, Licensing and Trademarks

When you purchase a HeatmapTheme.com product you are purchasing a membership which allows you to access official software downloads according to your paid membership level which are designed work with the current version of WordPress at the time of purchase.

Access to the support areas of HeatMapTheme.com is provided as a complimentary service to HeatMapTheme.com members – support is provided at our discretion. Read more about what kind of support you can expect

‘One Time Purchase’ or ‘Lifetime membership’ means that you will not be charged an upgrade fee for version releases of the same software product where they are available.

‘Annual membership’ , ‘Full Year membership’ or ‘1 year membership’ means that you will have access to the HeatMapTheme.com members areas according to your paid membership level for one year from the date of purchase. You can continue to use HeatMapTheme.com software products even if your annual membership has expired.

Upgrades to WordPress itself and changes in technology may at some stage mean that a product will reach the end of its useful life (as determined by the author) and support and updates will be discontinued at our discretion, however, you will still be free to use and modify our software products as per the terms of the GPL software license included with the software product.

Our software is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.

Your account is for your own personal use

Your membership account is provided to you on the understanding that your account is for your own personal use. You must not share it with others, or reveal your account access details to others. If your account trips our account misuse detection measures, then your account may be suspended until we have determined the cause. We reserve the right to suspend an account permanently should the account be found to be in violation of these terms.


The PHP, CSS, HTML, Javascript and images contained entirely within the distribution zip files of all versions of our themes and plugins are distributed under a GPL licence the same as WordPress.

All Other HeatMapTheme.com Content
All other content provided by HeatMapTheme.com and HeatMapTheme.net and related sites is licensed seperately and is for use only by paid HeatMapTheme.com members to create sites which they personally own and MAY NOT BE COPIED OR FURTHER DISTRIBUTED unless explicit permission has been given by the author to do so. This includes all text, videos, graphics, images, tutorials, instructional posts, CSS files that exist separately from our themes and plugins, Export Data Files (such as Quick Set Up files) and any other original code that does not rely on WordPress for its execution.

Third Party HeatMapTheme.com Content is licensed separately by the original author and remains the copyright of the original author.

If you have any questions about the licensing and distribution of HeatMap Theme related products and content contact info AT heatmaptheme.com


The words ‘HeatMap Theme’ and its associated logo are registered trademarks. Use of our trademark without lawful permission is not allowed. If you are an affiliate you may use our trademark in conjunction with a review, offer or affiliate link. Using our trademark in conjunction with redistributing our software is completely prohibited unless permission is given by the author to do so. Only versions of our software which are officially supplied to users from HeatMapTheme.com may use our trademark.

Presales Enquires:

All presales enquires should be directed to info AT heatmaptheme.com

Before Purchase

For Best Service: Please view the demo and check the theme features will suit your intended purpose before purchase. If you have any queries please ask them via email before purchase.

Refunds Policy

We offer a 30 day 100% money back guarantee.

If you would like to request a refund:
Email info AT heatmaptheme.com with the details of your transaction.

HeatMap Insider Forum House Rules v1.6

Your usage of the HeatMap Insider forum implies that you agree to these terms:

Short version:

0. Backup Backup Backup!
1. Dont PM the author with support questions. That’s what the forum and helpdesk is for.
2. Play Nice. Mind your manners. Real Humans live here
3. Provide full details when asking questions
4. One question per post
5. No Forum SPAM… ever!
6. Keep it clean. No potty mouths
7. Talk about HeatMap Theme related topics only (except in Insiders Cafe which is for general chat)
8. White Hat Only. No Black Hats!
9. Don’t share your account details with others. Keep your password to yourself.

Longer version

Rule 0(!) Backup, Backup, Backup
All hacks, tips, customisations, patches and downloads in this forum are used at your own risk. Before doing anything else make sure you backup your WordPress files, theme files and your database (and ensure you know how to restore your backups).

Rule 1. Use The Support Forums and Help Each Other
The support forums are where helpful members of the HeatMap Insider community (including myself ) can assist you. Feel free to help others if you know the answer. Don’t PM or personally email me for support. That’s what the forums and helpdesk system are for. 😉

Rule 2. Play Nice
Be considerate to each other and myself. This is a happy place. Don’t spoil the vibe. I answer questions as quickly as I can, but remember, I am most probably in a different time zone to you, I have to sleep, rest at the weekend and sometimes take a break like a regular human being 😎

Rule 3. Provide full details
When you are having a problem please supply as much detail as possible so that helpful forum members (including myself) can try and reproduce it. Post a link to the site you are working on so we can see the issue. Post a screenshot if you can’t point us to a live site.

Rule 4. One Question per Post
Make the Post Title Meaningful. Don’t ask more than one question per post, and make the post title meaningful using well chosen keywords so that others who have the same problem can find the solution.

Rule 5. No SPAM… ever
Don’t spam or anything like it. Spamming will result in an immediate ban from this forum. Spam also includes making obviously self serving posts which are created solely for the purpose of driving traffic to your site, or generating affiliate or advertising revenue, and which lower the quality of posts on the HeatMap Insider. If you are recommending that someone visit an affiliate link, please designate the link with the [aff] suffix, so we know that you will be rewarded for the recommendation. Don’t create posts with affiliate links unless you are making a genuine ‘from experience’ recommendation that will be useful to fellow HeatMap Insider members.

Rule 6. Keep it clean
Don’t be rude, vulgar, use bad language or disrespectful of anyone. We want to keep this a safe friendly place.

Rule 7. HeatMap Theme only
Don’t ask questions or post about other themes or plugins that are unrelated to HeatMap Theme. You may chat about plugins as they relate to use with HeatMap theme. Posts which are unrelated to HeatMap Theme will be deleted.

Rule 8. White Hat and Black Hat topics
DO talk about White Hat Techniques for increasing your site traffic, inbound links, increasing your adsense and affiliate earnings, improving search engine placement, making a living out of your blog etc.

DON’T post anything related to Black Hat topics or any other practices of any kind which are either illegal, generally a nuisance to users of the internet or that just fill the internet with junk (for example – scraping, spam blogging, keyword spamming, keyword arbitrage, autoblogging to create search engine spam blogs scraped from rss feeds, ready-made-for-adsense websites, adsense clicking networks etc).

Rule 9. Your account is for your own personal use

Your membership account is provided to you on the understanding that your account is for your own personal use. You must not share it with others, or reveal your account access details to others. If your account trips our account misuse detection measures, then your account may be suspended until we have determined the cause. We reserve the right to suspend an account permanently should the account be found to be in violation of these terms.

Who’s to judge anyway?
I don’t make any judgement on what you personally do with HeatMap Theme but please know that any posts related to what I consider to be black hat or spammy, illegal or deceptive practices will be deleted from this forum. Also, don’t engage in any Black Hat activity of any kind within this forum (such as placing tracking bugs within posts etc).

If you break any of the above rules or the terms of site usage, I will either delete or edit offending posts, issue you with a warning, revoke your posting rights, or ban you permanently at my discretion. There are no refunds in the case of a permanent ban.

I really really don’t ever want to have to do this to anyone, so please respect the rules of the house and we’ll all get along just fine.

*These rules are are subject to amendment from time to time and I reserve the right to do so at any time. The Site Admin’s decision is final. No correspondence will be entered into. Caveat Emptor and all that. Having said all that…Enjoy the forum fellow HeatMapsters!

General Forum Terms and Conditions

Your usage of the HeatMap Theme forum and password protected members areas implies that you agree to these terms:

By accessing the “HeatMap Theme forums and password protected members areas” (hereinafter “we”, “us”, “our”, “HeatMapTheme.com”, “http://heatmaptheme.com”), you agree to be legally bound by the following terms. If you do not agree to be legally bound by all of the following terms then please do not access and/or use “HeatMapTheme.com”. We may change these at any time so it would be prudent to review these terms regularly yourself as your continued usage of “HeatMapTheme.com” after changes mean you agree to be legally bound by these terms as they are updated and/or amended.

You agree not to post any abusive, obscene, vulgar, slanderous, hateful, threatening, sexually-orientated or any other material that may violate any laws be it of your country, the country where “HeatmapTheme.com” is hosted or International Law. Doing so may lead to you being immediately and permanently banned, with notification of your Internet Service Provider if deemed required by us. The IP address of all posts are recorded to aid in enforcing these conditions. You agree that “HeatMapTheme.com” have the right to remove, edit, move or close any topic at any time should we see fit. As a user you agree to any information you have entered to being stored in a database. While this information will not be disclosed to any third party without your consent, neither “heatmaptheme.com” nor phpBB shall be held responsible for any hacking attempt that may lead to the data being compromised.

Our forums are powered by phpBB (hereinafter “they”, “them”, “their”, “phpBB software”, “www.phpbb.com”, “phpBB Group”, “phpBB Teams”) which is a bulletin board solution released under the “General Public License” (hereinafter “GPL”) and can be downloaded from www.phpbb.com. The phpBB software only facilitates internet based discussions, the phpBB Group are not responsible for what we allow and/or disallow as permissible content and/or conduct. For further information about phpBB, please see: http://www.phpbb.com/.