Support
Please Note:
You MUST have WordPress version 3.0 upwards installed in order run HeatMap Theme.
Ensure you have the latest WordPress version installed before installing HeatMap Theme.
Are you a Member?
- Check the user guide – There’s lots of useful info in there
If you cannot find the answers you need… - Check the forum – See if your issue has been answered previously, and if not…
- Post a question – Supply as much detail as possible, including the steps to reproduce the issue.
Log onto the forum - Log in Here
Got a login problem?
- Take a deep breath and relax… all things can be fixed…
Did you pay via Paypal Echeque? Ack! If so they take a few days to clear. Don’t stress
Just email us at the address below if this happens to you.
If there is a different reason why you can’t get access, just email us at the address below too. We’ll have you up and running as soon as we can.
Need to email us?
- Our email address is info AT heatmaptheme.com
- Sorry, no free support – Presales or genuine business enquiries only – thanks



